What's your return policy?
Currently we do not accept returns or exchanges. All sales are considered final. If you have any questions or concerns regarding your order, please don't hesitate to contact us.
What is the estimated shipping time for my order?
Our estimated shipping time varies based on your location and the shipping method you choose. As a one-person shipping center, order processing times may also vary, but we usually process orders within 1-3 days unless stated otherwise in our shop announcements. Thank you for your understanding!
What is the process for custom orders?
If you are interested in placing a custom order, please email us, our contact information is located on our contact page. We would be happy to discuss your custom request and provide a quote. Please note that custom orders may take longer to process and ship and may be subject to additional fees.